Customer Journeys, Mastered.

As a Forrester leading SaaS Platform for Customer Journey Orchestration, Kitewheel delivers AI driven, omni-channel customer experiences in real time.

Read The Forrester Wave™: Journey Orchestration Platforms, Q4 2018 to learn more:

Experience The Customer Journey Hub.

A complete decisioning platform that connects your existing data and tech. The Kitewheel Hub is built on years of customer journey know-how.


 Everything You Need to Orchestrate the Perfect Customer Experience


Journey Mapping & Design

Visualize your customer journey in a unique, intuitive journey planning interface


Orchestration & Automation

Turn strategy into action with a real time decision engine that unifies journey logic across your business


Measurement & Optimization

Understand and improve your journey results in real time with machine learning, AI, and advanced analytics


Data Integration & Analytics

Connect your existing tech stack with an agnostic API Library of over 100+ connectors

 Enabling CX + Marketing to Finally Meet

Bring your marketing, sales, and service teams together for journeys across the entire customer lifecycle.



Win new customers by starting with a great experience every time.

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Increase conversions by exceeding expectations with every interaction

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Grow value & loyalty with ever improving service & personalization

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Exceptional Success Stories

Ready to Start Flexing Your Existing Stack as One Integrated Customer Interaction System?

Tell us a bit more about yourself and we’ll be in touch to schedule a demo!

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