Kitewheel Is A Leader In The Forrester Wave™: Journey Orchestration Platforms
Read the free report to learn Forrester’s evaluations of the top journey orchestration platforms in 2020 and why Kitewheel continues to be a leader
The State Of The Customer Journey 2020
Discover the latest insights in the customer journey space and see how journeys have evolved over seven years and nearly 20 billion journey interactions. In the State of the Customer Journey report, we take a deep dive into how real businesses are delivering their customer journey programs today. We’ve watched customer journey management grow exponentially, spread across the entire organization, and pick up speed in businesses of all sizes and types. Built on over six years of customer journey data, we’re proud to share the trends and insights that have shape the customer journey marketplace.
Experience The Customer Journey Hub.
A complete decisioning platform that connects your existing data and tech. The Kitewheel Hub is built on years of customer journey know-how.
Everything You Need to Orchestrate the Perfect Customer Experience
Journey Mapping & Design
Visualize your customer journey in a unique, intuitive journey planning interface
Orchestration & Automation
Turn strategy into action with a real time decision engine that unifies journey logic across your business
Measurement & Optimization
Understand and improve your journey results in real time with machine learning, AI, and advanced analytics
Data Integration & Analytics
Connect your existing tech stack with an agnostic API Library of over 100+ connectors
Enabling CX + Marketing to Finally Meet
Bring your marketing, sales, and service teams together for journeys across the entire customer lifecycle.
Exceptional Success Stories
Ready to Start Flexing Your Existing Stack as One Integrated Customer Interaction System?
Tell us a bit more about yourself and we’ll be in touch to schedule a demo!