Bridging the Experience Gap
in the Pharmaceutical Industry

Discover the secrets of great pharmaceutical experiences

The Interesting Challenge of Customer Experience for Pharma

Despite data challenges, legal risks, and significant development costs, customer experience is a major competitive differentiator in the pharmaceutical industry. Experience leaders can win over both health care providers and patients with the proper application of customer journey orchestration.

In our guide to Bridging the Experience Gap in the Pharmaceutical Industry you will learn:

    • Why experience is a crucial differentiator for pharmaceutical brands
    • Three powerful use cases for customer journey management specific to pharmaceutical companies
    • Our prescription to heal gaps in the customer experience at your business
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THE KITEWHEEL IMPACT

“In today’s environment of polluted communications, it’s imperative that we deliver only relevant messages. Kitewheel is a critical component to deliver the right message to the right person at the right time via the right channel,” said Steven Shapiro, VP Digital and Buyer’s Journey at Informatica. “We were looking for the right partner to play the quarterback role in our Tech Stack. Kitewheel’s expertise and technology enables us to deliver effective journeys for our prospects and customers. With their help, we’re already seeing ~ 30% deal size and win rate lift.”

THE VALUE OF CUSTOMER JOURNEY ORCHESTRATION

POWERFUL JOURNEY DISCOVERY

UNMATCHED ORCHESTRATION

FULL-JOURNEY ANALYTICS

PEERLESS CONNECTIVITY

Exceptional Success Stories