You may have heard that Kitewheel recently launched Journey as a Service (JaaS). JaaS is a modular offering for our industry-leading customer journey management hub, designed to make it easy to start journey management. How...
Get the scoop on what’s going on here at Kitewheel and how we’re redefining the future of customer engagement.
You may have heard that Kitewheel recently launched Journey as a Service (JaaS). JaaS is a modular offering for our industry-leading customer journey management hub, designed to make it easy to start journey management. How...
How much does it cost to run a customer journey project? What do you get when you sign a contract with a journey management vendor? For too long the answers to these questions were hidden...
Every journey starts somewhere. Where do customers start their journey with your business and do you need to orchestrate every part of your business to see success? Thankfully the answer is no. Kitewheel has learned...
Chances are you have heard of Forrester Research, one of the most influential, thought leadership firms in the world. You will read here what happens when you’re selected by them as a leader in one...
On the heels of being named a leader in customer journey orchestration by Forrester, Kitewheel was recently named in two additional analyst reports – Gartner’s Market Guide for Customer Journey Analytics and Forrester’s Personalization Vendor...
86% of customers would pay more for a more engaging customer experience with their favorite brands. Yet, less than 1% of brands are delivering what customers regard as a great experience. The reality here is...
This is a guest post by Lora Kratchounova of Scratch Marketing + Media on the power of Account-Based Marketing (ABM). Find the original post on Scratch’s blog. One of the best parts of running a...
45 years ago next week, Neil Diamond recorded the hit album “Hot August Night.” We’ve also had quite a few of those around the Kitewheel offices this summer as we update our Customer Journey Hub. The...
The latest release of the Kitewheel Hub includes some of the most requested additions and upgrades to date. By increasing our performance and journey strategy capabilities, it’s easier to design, build, deploy, and measure customer journeys in...
The Gartner Magic Quadrant (MQ) for the marketplace of Digital Marketing Hubs was just released. We are delighted to announce that Kitewheel was promoted to the “Visionaries” quadrant in the new report. For a four year...
While we’re right in the thick of the holiday season, around the Kitewheel offices, we’re thinking hard about 2017. What will the new year bring for your customer journey implementation? What Kitewheel product updates will...
As October comes to a close, marketers are furiously building their holiday season programs. You’re testing and planning emails, ads, segments and all of your engagement strategies to close the year strong. In the spirit of...