Learn Why Strategy And Action Define Customer Journey Orchestration Success As more and more businesses prioritize customer journey management, it’s crucial to know what factors build great customer experiences. In this blog, we will cover...
Get the scoop on what’s going on here at Kitewheel and how we’re redefining the future of customer engagement.
Learn Why Strategy And Action Define Customer Journey Orchestration Success As more and more businesses prioritize customer journey management, it’s crucial to know what factors build great customer experiences. In this blog, we will cover...
On the heels of being named a leader in customer journey orchestration by Forrester, Kitewheel was recently named in two additional analyst reports – Gartner’s Market Guide for Customer Journey Analytics and Forrester’s Personalization Vendor...
45 years ago next week, Neil Diamond recorded the hit album “Hot August Night.” We’ve also had quite a few of those around the Kitewheel offices this summer as we update our Customer Journey Hub. The...
The latest release of the Kitewheel Hub includes some of the most requested additions and upgrades to date. By increasing our performance and journey strategy capabilities, it’s easier to design, build, deploy, and measure customer journeys in...
The Gartner Magic Quadrant (MQ) for the marketplace of Digital Marketing Hubs was just released. We are delighted to announce that Kitewheel was promoted to the “Visionaries” quadrant in the new report. For a four year...
While we’re right in the thick of the holiday season, around the Kitewheel offices, we’re thinking hard about 2017. What will the new year bring for your customer journey implementation? What Kitewheel product updates will...
As October comes to a close, marketers are furiously building their holiday season programs. You’re testing and planning emails, ads, segments and all of your engagement strategies to close the year strong. In the spirit of...
Kitewheel is excited to announce our recent inclusion in Forrester’s report Vendor Landscape: Customer Journey Analytics Providers written by Tina Moffett and Joana van den Brink-Quintanilha with support from other analysts Srividya Sridharan, Arleen Chien,...
Since the May launch of Kitewheel 2016, our new customer journey management platform, Kitewheel released several major product updates. These new product features will allow our partners to deliver seamless real-time solutions to their clients’ everyday...
Kitewheel recently passed the milestone of our billionth real-time interaction processed by Kitewheel’s cloud system! It is amazing to think how far we have come in such a short amount of time and it seems only yesterday...
Great news from the analyst world! Over the last few months Kitewheel was cited in nine new Gartner reports, including four in July alone. We’re pretty thrilled with what we’ve got going on here –...
It was a pleasure to read the recent Gartner Marketing Leaders report (from analyst Jake Sorofman) covering the “Key Foundations” for Customer Experience. Jake lays out the building blocks needed to actually deliver improved experiences...