Introducing Journey Discovery Today we’re excited to discuss a few recent additions to our leading analytics solution! Journey Analytics has...
4 Big Opportunities for CX in The World of GDPR Marketers Beware! GDPR is coming and in its wake, companies...
Chances are you have heard of Forrester Research, one of the most influential, thought leadership firms in the world. You...
30 years ago, the customer journey for a retail shopper used to be quite straightforward. A shopper discovers a product...
We released our annual State of the Customer Journey Report in July. To say the response so far has been positive...
In our 2017 State of the Customer Journey Report, we classified customer journey applications into 3 use cases that correspond...
On the heels of being named a leader in customer journey orchestration by Forrester, Kitewheel was recently named in two...
Personalized marketing is powerful – Harvard Business Review found that personalization can deliver 5x to 8x the return on marketing...
86% of customers would pay more for a more engaging customer experience with their favorite brands. Yet, less than 1%...
Last week, Kitewheel was named a leader in both of Forrester’s new Wave™ reports for customer journey analytics. Not only...
Our recent State of the Customer Journey 2017 report showed that there are nearly two billion customer journey interactions on...
This is a guest post by Lora Kratchounova of Scratch Marketing + Media on the power of Account-Based Marketing (ABM)....
