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The Kitewheel Customer
Journey Hub

Our Customer Journey Hub is a single platform that orchestrates and delivers intelligent, contextual interactions across all customer-facing channels in real time, powering a winning customer experience

How it Works 

The Hub connects to every tool in your marketing, CX and sales stacks, listening to customer behavior across every channel and delivering personalized messages via marketing automation, CRM, CMS, programmatic ad tools all at the proper cadence. The result is a truly seamless customer experience.

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Platform Features

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Journey Mapping and Design

Visualize your customer journey in a unique, intuitive journey planning interface

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Orchestration and Automation

Turn strategy into action with a real time decision engine that unifies journey logic across your business

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Measurement and Optimization

Understand and improve your journey results in real time with machine learning, AI, and advanced analytics

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Data Integration and Analytics

Powered by your existing stack, listen and analyze customer behavior to identify areas for improvements.

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Customer Results That Speak For Themselves

We’ve powered customer journeys for everyone from mid-market brands just getting started to some of the world’s most recognizable companies. Wherever you fit in our Customer Journey Maturity Model, we can help you take your customer experience to the next level.

Exceptional Success Stories

Ready to Start Flexing Your Existing Stack as One Integrated Customer Interaction System?

Tell us a bit more about yourself and we’ll be in touch to schedule a demo!

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