Media Coverage

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The Never-Ending Bank Branch Debate

Published in Customer Think, March 5th 2019. Article By Mark Smith   Banks seem to change their minds on this topic every few years, shifting from rapidly opening new branches to predicting their demise and...


Heads up banks: Amazon is now your competition

For years, banks have felt pressure to upgrade their customer experiences to match those of modern companies like Amazon, Venmo and Uber — with 73 percent of U.S. millennials saying they'd be more excited by...


Report: Brands Abandoning Social Media Measurement

Published: June 5, 2018 in Streetfight Mag Back in 2014 and 2015, social media topped the marketing mix, but brands are increasingly turning to channels that allow for more precise measurement, according to a new report...