Kitewheel Positioned as a Leader in Customer Journey Visioning and Orchestration Reports by Independent Research Firm

Kitewheel Also Listed Among Six Providers in the Large Market Presence Segment for Journey Management


Kitewheel, provider of the leading Customer Journey Management Hub, announced that Forrester Research, Inc. has placed its platform in the “Leaders” category in The Forrester Wave: Journey Visioning Platforms, Q4 2018; The Forrester Wave: Journey Orchestration Platforms, Q4 2018 reports. The company’s Wave rankings included the highest scores possible in the strategy and technology criteria in both reports, and for journey automation and orchestration criteria in the journey orchestration platforms report. Kitewheel was also one of the vendors that received the highest mark in the journey design and planning criteria. Also published today, Forrester’s Now Tech: Journey Management, Q4 2018 report, an overview of 23 Journey Management Providers, lists Kitewheel among the six businesses that make up the large market presence segment based on journey management revenue. This recognition from Forrester comes on the heels of a multi-year investment in the Kitewheel Customer Journey Hub, which has enabled customers to deliver seamless and contextual experiences across channels since 2013. […]


Published on November 15 –