Media Coverage

Get the scoop on what’s going on here at Kitewheel and how we’re redefining the future of customer engagement.

3 Steps to Kick Off Your Customer Journey Initiative

Though “customer journey” has solidified its status as an industry buzz-term, many marketers are still daunted at the thought of starting a customer journey project. Given the complexity of the current marketing landscape, it’s easy to...


What is the future of artificial intelligence?

Insight will be in overdrive If you think brands were nosy this year, just wait. We are going to see even more personalization throughout the entire customer journey, at shockingly appropriate touch points. Think an...


The Year of the Customer Journey

There are five agencies and their clients vying to win “Best Customer Journey” at the upcoming DMA UK Awards. These brands advanced their marketing approach to deliver relevant, omni-channel interactions with customers along the buyer’s...