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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver effortless customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore -
Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
European Bank Boosts Paid Media Performance Tenfold with CSG Journey Orchestration
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- Format: PDF
A U.K. financial leader and provider of existing clearing and faster payments services used this opportunity to create a faster switching service. To increase awareness of their new service and its website, the bank planned an integrated web and paid media campaign.
To track, segment and deliver advertising retargeting to the approximately 500,000 annual website visitors, the bank needed a solution that went beyond aggregated engagement scores.
Download the case study to learn how the bank used Journey Orchestration to:
- Track on-site engagement and individual customer journeys
- Create unique user profiles based on site engagement
- Increase click-through rate by 260 percent