Quick Wins for Omni-Channel Engagement Report
The road to real-time, omni-channel engagement and revenue is not as far away as you think. Kitewheel has compiled some quick wins for brands (and their agencies) to trigger revenue and success!
Orchestrate engaging, omni-channel journeys
The entire marketing world is talking about “omni-channel” as the road to real-time revenue. And for a good reason. Companies with extremely strong omni-channel customer engagement retain on average 89% of their customers, compared to 33% for companies with weak omni-channel customer engagement (Aberdeen Group).
So how many marketers are realizing their omni-channel revenue potential? The answer is – still very few.
Best practices show that to win at omni-channel long term, brands and agencies need to focus on real-time customer journey “quick wins” across a few channels first. These quick wins rapidly generate immediate engagement and revenue for both brand and agency, and provide a proof point for additional channels and investments to follow.
In this special edition whitepaper, we’ve compiled the top opportunities for achieving omni-channel quick wins based on our work with our agency partners and the brands they service. Download your complementary copy.