Upcoming Kitewheel Events

Interested in attending one of our webinars or meeting up at an event? Check out what we’ll be up to this year!

Live Webinar: Bridge the Gap Between Marketing and CX (Without Buying More Technology)

February 20th, 2020 at 1 pm EST

Our live webinar on the gap between Marketing and CX is fast-approaching! Have you registered?

 

Attend this webinar and learn:

  • How to make the right decisions in your brand experience
  • Why a cross-functional section of your organization is crucial to enact well-orchestrated experiences
  • How to discover where your customers are hitting brand roadblocks in the buyer’s journey

Destination CRM Roundtable: Customer Journey Analytics: The Key to Delivering the Best Possible Customer Experiences

February 26th, 2020 at 2 pm EST

Join us on this roundtable with NICE Nexidia and Calabrio to learn how to uncover issues and constantly refine your journey maps with customer journey analytics.

 

On this webcast, we will drill down on these six key issues:

  • Understanding the customer journey
  • Measuring customer experience quality
  • The importance of journey analytics as a discovery tool
  • The need for cross-departmental internal buy-in for success
  • The three core analytics tools for delivering more actionable insights
  • How AI self-service applications are changing the needs of agents
NGCX logo

NGCX Conference

March 23-25, 2020 in Indian Wells, California

The Kitewheel team will be attending the Next Generation Customer Experience Conference in California. If you’ll be there, make sure to stop by Kitewheel President Mark Smith’s session, “Using Journey Analytics to Optimize Decision Making & Unlock Business Value” on Monday, March 23rd at 2:30PM PT.

CRM logo

CRM Evolution 2020 Conference

April 27-29, 2020 in Washington, D.C.

We’re looking forward to the CRM Evolution Conference & Exhibition in April. Swing by booth 104 to meet the Kitewheel team and learn how our customer journey orchestration software can help your organization provide a seamless customer experience.

CXFS

CXFS Conference

July 21-23, 2020 in Boston, Massachusetts

We’ll be attending the Customer Experience for Financial Services Conference in Boston. Will you be in attendance? Come by our booth to learn how to improve your financial institution’s customer experience by utilizing your existing marketing and CX stacks.

Festival of Marketing

Festival of Marketing

October 7-8, 2020 in Tobacco Dock, London

This will be Kitewheel’s second year at the Festival of Marketing in London. Last year, we were inspired by all of the conversation around brand marketing and martech. We’re looking forward to this year’s event!

Past Speaking Engagements

2019 European Insight Exchange

2019 MarTech East Conference

2019 Digital Customer Experience

Strategies Summit