Upcoming Kitewheel Events

Interested in attending one of our webinars or meeting up at an event? Check out what we’ll be up to this year!

Upcoming Events:

Future Digital Finance/CXFS Connect Virtual Event

January 25-26, 2021

We’re excited to sponsor the FDF/CXFS Connect Conference in January. This virtual event brings together senior CX and digital leaders, as they share ideas and best practices in the financial services industry.

Customer Journey Analytics: To Improve CX At Scale

January 27, 2021 at 2:00 PM ET

Register to Destination CRM’s roundtable, featuring a panel of experts from Kitewheel, Calabrio, and Zendesk, to learn how customer journey analytics can help your company understand and transform your journeys.

Past Events:

When You Can’t Trust Your (Historical) Data

In our latest webinar with Adweek, Mark Smith, President of Kitewheel, explained how the customer journey landscape has evolved, and how real-time marketing can drive your business forward. Watch it here.

Why Customer Journey Analytics Cannot Stand Alone

In this webinar, Mark Smith, President of Kitewheel, and Joshua Berkowitz, VP of Product, discussed the elements needed to achieve success in the ever-evolving CX business climate we face today. Check it out!

The Importance of Real-Time Decisioning in Customer Journeys

VP of Product, Josh Berkowitz and our host President of Kitewheel Mark Smith discussed why real-time decisioning is the key to a differentiating customer experience. View it here!

Past Speaking Engagements

2019 European Insight Exchange

2019 MarTech East Conference

2019 Digital Customer Experience

Strategies Summit